FAQs

Membership & Pricing

Q: How does the membership work?
A: Our membership plans convert your monthly fee into spa credits that can be used toward skincare treatments and products. Members also receive exclusive discounts, and complimentary perks based on their tier.

Q: What’s the difference between each membership tier?
A: Each tier offers increasing benefits, including higher discounts, and free treatments, The higher your tier, the more value you receive.

Q: Can I use my membership credits for any service?
A: Yes! Membership credits can be applied toward facials, laser treatments, skincare products, and more. Some restrictions may apply to promotional packages.

Booking & Appointments

Q: How do I book an appointment?
A: To book an appointment, please call us at (516) 858-9276. Walk-ins are accepted based on availability.

Q: Do I need to book in advance?
A: While walk-ins are welcome, we recommend booking in advance to secure your preferred date and time.

Q: Can I schedule a same-day appointment?
A: Yes! Same-day appointments are available when the med spa is open, based on availability.

Treatments & Services

Q: What types of treatments do you offer?
A: We offer a range of medical spa treatments, including:

  • Facials & Chemical Peels – Hydrafacial, skin renewal & hydration

  • Laser Treatments – Skin tightening, resurfacing, and hair removal

  • Skin Rejuvenation – IPL, Microneedling, Rejuran (Salmon Sperm DNA), exosome, and Fotona 4D

  • Injectables – Botox, Xeomin, and dermal fillers


Q: What should I do before a laser or injectable treatment?
A: Avoid sun exposure, retinoids, and alcohol for at least 48 hours before treatment.

Q: Is there any downtime after treatments?
A: Some treatments, like laser therapy and injectables, may cause mild redness or swelling.

General Questions

Q: Where are you located?
A: We are conveniently located at 1 Bond St Great Neck, NY.

Q: What are your hours of operation?
A: Our hours vary based on appointments. We operate by appointment only, ensuring personalized service for every client.

Q: Do you accept walk-ins?
A: Yes! Walk-ins are welcome based on availability. However, we recommend calling ahead to secure a spot.

Q: Are your treatments safe?
A: Absolutely! We use FDA-approved technologies and medical-grade products. Our licensed professionals ensure safe and effective treatments for all skin types.

Q: How can I contact you?
A: You can reach us at: (516) 858-9276